- Boot up the Samsung Secure erase utility either from CD or USB flash drive.
- When you get to the blue screen where you can’t make out the words, press the “Esc” key on your keyboard
- Wait until you see the command prompt window
- At the prompt type in the following: segui0 /s
- Note: that’s the number zero after the letter i above
- Press the “Enter” key on your keyboard
- Problem should now be fixed and you should now be able to read everything on the screen.
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